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Begin your transformational journey today!

Vision to reality - Nikqik can help you to fast-track your sustainable digital transformation journey. 

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Everything starts with an idea.

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Simplify and automate processes.

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Get more info from your data to make the right decision. 

About Nikqik

We are a customer centric organisation with the vision of value creation and delivery for our customers and stakeholders.

Nikqik Technologies is an IT Consulting and Digital Services provider in Sydney, Australia. We are passionate about customer experience with in-depth knowledge and experience in Design Thinking, Cloud Advisory, Consulting, and Implementation of various technologies. We have the experience and expertise to help your business to deliver exceptional customer experience using the latest technologies and innovation.
Drive sustainable digital transformation for all our clients through cutting-edge technologies that will enhance their competitive edge while improving customer experience and maximizing the benefits of cloud-based technology. 

Our Vision

Our Service Offerings

We offer a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs.

Contact us to know more .

Process Consulting 

We will define and design optimised processes and procedures to enhance the user experience, efficiency and cost savings -

  • Business Process

  • ITSM Process

  • ITIL Process 

Cloud Advisory & Professional Services 

Let us share industry best practices with your team and migrate applications to cloud.

Get early returns on your investments.

Quality Assurance 

We offer a comprehensive range of QA services that are designed to meet the unique needs of our clients. 

  • Functional Testing

  • Non Functional Testing

  • Manual Testing 

  • Automated Testing

  • Regression Testing

  • User Acceptance Testing

  • Mobile Testing

  • Performance Testing

  • API Testing

Cloud Contact Center 

Let us help you to get your contact center to the cloud and provide seamless omnichannel experience via "Amazon Connect".

  • Allow your agents to take calls from anywhere.

  • Pay as you go

  • Out of the box dashboard and  reporting.

  • Easily scalable to meet the unpredictable demand 

ServiceNow
Implementation

We implement processes into ServiceNow to transform your your enterprise with the Now Platform®.

  • IT Service Management 

  • IT Operations Management 

  • IT Asset Management 

  • HR Service Delivery 

  • Customer Service Management 

  • Field Service Management 

  • Financial Services Management 

  • Strategic Portfolio Management

Freshservice  Implementation 

  • Our team of experienced professionals will work with you to understand your business needs and configure Freshservice to meet your specific requirements.

  • We can assist with the entire implementation process, from project planning to deployment and beyond, to ensure a smooth and successful transition.

  • Our experts can help you optimize your service desk workflows, automate your IT processes, and improve your overall service management capabilities.

  • We can provide customized training and support to help your team get up to speed quickly and make the most of Freshservice's powerful features.

Project & Program Management

We have a team of expert Project Managers to lead and deliver projects using agile and waterfall methodologies.

Business Analysis 

We have a team of experienced BAs to assist with your Business Analysis requirements.

  • Process mapping 

  • Requirements gathering 

  • Data analysis 

Organisational 
Change Management 

Technologies and processes changes however people are constant, let our team assist you with the adoption and OCM activities. 

Get in Touch

Level 35, One International Towers, 100 Barangaroo Avenue,
Sydney NSW 2000

+61 2 72025765

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